Returns & Exchanges

At Red Heart, we want your home to feel perfect, which is why we offer a 30-day return policy on all decor and furniture items in their original condition. If your purchase doesn't capture your heart, we are here to make the return process seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original Red Heart packaging, ensuring all tags and protective materials are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.